Refund and Cancellation Policy Refund Policy: Cancellation by User:
Users are entitled to cancel their hotel booking made through TripBuilder within the timeframe specified by the respective third-party hotel provider.
A cancellation request must be initiated through the app's designated cancellation process.

Refund Eligibility: Refunds will be processed only for eligible cancellations made within the stipulated time frame.
Users will be eligible for a full or partial refund based on the cancellation policies set by the respective third-party hotel providers.
Refund Process:
Refunds will be processed through the original payment method used for booking. The refund amount will be subject to the terms and conditions of the third-party hotel provider.
Users will be notified of the refund status through the app.
Non-Refundable Bookings:
Some hotel bookings may be marked as non-refundable. Users are advised to check the cancellation policy before confirming their reservation. Cancellation Policy:
Cancellation by Hotel Provider:
In the event that a hotel cancels a booking due to unforeseen circumstances, TripBuilder will work with the user to provide alternative accommodations or a full refund. Cancellation Fees:
Users may be subject to cancellation fees as determined by the third-party hotel provider. The amount of cancellation fees will be clearly communicated during the booking process. Modification of Booking:
Users may have the option to modify their booking within the allowed time frame, subject to availability and any additional charges imposed by the hotel. Force Majeure:
TripBuilder shall not be held liable for cancellations or delays caused by circumstances beyond its control, including but not limited to natural disasters, government actions, or any other force majeure event. Contact Information:
For any queries or assistance regarding refunds and cancellations, please contact our customer support at
This policy is subject to change, and users will be notified of any updates.
Users are encouraged to review the cancellation policies of specific hotels before making a reservation. By using TripBuilder, users acknowledge and agree to abide by the terms and conditions outlined in this Refund and Cancellation Policy.